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by  |  20-Jan-2017 16:28

It’s also time for good customer service to catch up and fight for customers, not fight against them. Kristina Evey, president of Centric Strategies – a customer service management company, says people no longer buy products or services – they buy relationships: “The No.1 reason that people leave a place of business is based on how they were treated.

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Product life-cycles keep getting shorter, demand for products is unpredictable and wide customization options made consumers masters of the situation.

Adjust or die – there’s no other option for businesses.

Smart companies understand the value of their current customer base, and recognizing what they need to do in order to keep them.

By focusing on the customers, the smart companies are really broadening their customer base by increased referrals.” An investment in customer service can later turn out being a source of new customers.

Older Gay Men Webcams are one of the most important innovations in chatting online.

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